Tele Caller

Paruluniversity has an opening for a Tele Caller based in West Mambalam, Chennai. Great for first-time job seekers. You can earn up to ₹15,000/month. The team is filling 10 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Verbal communication, CRM tools, Typing speed and Active listening
• Female Only
• Good English
• Freshers can apply
• Someone customer-first and polite

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Position details

• Work location: West Mambalam, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 10

Ready to start? Upload your resume and apply to Paruluniversity today.