Operations Supervisor

Looking for an Operations Supervisor role in Palladam Road, Tiruppur? Parvathi Dyeing is hiring now. You can earn up to ₹20,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

What the job involves

As an Operations Supervisor, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with CRM tools, Complaint handling, Typing speed, Hindi and English
• Male Only
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Salary and benefits

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Location: Palladam Road, Tiruppur, Tamil Nadu
• Vacancies: 1
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Parvathi Dyeing.