Telecaller

Looking for a Telecaller role in Veerapandi, Tiruppur? PASS Tours & Travels is hiring now. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Typing speed, CRM tools, Verbal communication and Hindi and English
• Basic English
• Freshers can apply
• Someone customer-first and polite

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Position details

• Work location: Veerapandi, Tiruppur, Tamil Nadu
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to PASS Tours & Travels today.