Telecaller

Passion Group is looking for a Telecaller to join its team in Civil Lines, Kanpur. The team is filling 2 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Active listening, Hindi and English, Typing speed and Complaint handling
• Good English
• More Than 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Job details

• Location: Civil Lines, Kanpur, Uttar Pradesh
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Apply today and take the next step in your career with Passion Group.