Telecaller

Join Patel Machine Tools as a Telecaller in Rakhial, Ahmedabad. You can earn up to ₹12,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Salary

Compensation: ₹8,000 – ₹12,000 per month.

Eligibility

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Hindi and English, Verbal communication, CRM tools and Active listening
• Female Only
• Basic English
• Freshers can apply

Job at a glance

• Location: Rakhial, Ahmedabad, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Patel Machine Tools.