Telecaller

Path Visa Services has an opening for a Telecaller based in Sector-17, Chandigarh. The pay goes up to ₹17,000/month. Great for first-time job seekers. The team is filling 2 vacancies.

Employer’s description

We Are Hiring A Visa Counsellor To Join Our Dynamic Team. The Ideal Candidate Should Have Strong Knowledge Of Tourist, Study, And Work Visa Processes, Along With Excellent Communication And Client-Handling Skills. Responsibilities Include Guiding Clients, Assessing Profiles, Handling Documentation, And Ensuring Accurate Visa Filing. Candidates Must Be Confident, Target-Oriented, And Able To Manage Multiple Cases Efficiently. Prior Experience In Visa Counselling Is Preferred. The Role Requires Attention To Detail, Problem-Solving Ability, And A Professional Approach. Join Us To Grow Your Career In A Fast-Paced Environment And Help Clients Achieve Their International Travel And Migration Goals. Languages : English, Hindi

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone calm under pressure and polite

What you get

The salary for this role is ₹15,000 – ₹17,000 per month.

Job details

• Job location: Sector-17, Chandigarh, Chandigarh
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Vacancies: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Path Visa Services today.