Telecaller

Pathshala Institute is hiring a Telecaller in Indira Nagar, Lucknow. You can earn up to ₹15,000/month. 4 candidates will be hired for this role.

In the employer’s words

Required Candidate For Telecaller Executive. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : English, Hindi

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: English, Hindi
• You are calm under pressure and customer-first

Job details

• Job location: Indira Nagar, Lucknow, Uttar Pradesh
• Openings: 4
• Job type: Full time
• Work mode: Office-based
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Pathshala Institute. It takes less than a minute.