Telecaller

Looking for a Telecaller role in Jagdeo Path, Patna? Patna Developer Hub is hiring now. You can earn up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Requirements

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Complaint handling, Hindi and English, CRM tools, Active listening
• Female Only
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Salary and benefits

Salary: ₹15,000 per month, based on skills and experience.

Job at a glance

• Job location: Jagdeo Path, Patna, Bihar
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site

Apply today and take the next step in your career with Patna Developer Hub.