International Voice Process Agent

Paulbert Talenting Private Limited () is looking for an International Voice Process Agent to join its team in Sector 31 - Faridabad, Delhi. The pay goes up to ₹40,000/month. 30 candidates will be hired for this role.

In the employer’s words

Role Overview: Hiring Voice Associates For Our Australian International Bpo Process. Youll Handle Inbound/Outbound Calls For Clients Based In Australia Across Telecom, Retail, Travel, Or Customer Support. Strong English + Neutral Accent Required For Live Calling.Key Responsibilities:- Handle Calls For Australian Customers With Clarity And. Type : International, Domestic, Sales | Languages : English

Salary

Compensation: ₹20,000 – ₹40,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with Domestic, English, International, Sales
• Female Only
• Good English
• Freshers can apply
• Type: International, Domestic, Sales
• Languages: English
• A polite, customer-first attitude

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Position details

• Location: Sector 31 - Faridabad, Delhi, Delhi
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30

Apply today and take the next step in your career with Paulbert Talenting Private Limited ().