Telecaller

Pavitra Rishta is hiring a Telecaller in Mohba Bazar, Raipur. No experience? You can still apply. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹7,000 – ₹12,000 per month.

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Typing speed, CRM tools, Active listening and Verbal communication
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Job details

• Job location: Mohba Bazar, Raipur, Chhattisgarh
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Pavitra Rishta today.