Telecaller

A new Telecaller role is open at Pearl Associates, Shobhagpura, Udaipur. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Typing speed, CRM tools, Active listening
• Basic English
• Freshers can apply
• You are customer-first and patient

What you will do

As a Telecaller, your work will include:

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Pay and perks

Compensation: ₹10,000 – ₹12,000 per month.

Position details

• Work location: Shobhagpura, Udaipur, Rajasthan
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Pearl Associates today.