Technical Support

Pel Soft Labs wants to bring on a Technical Support for its Vikas Puri, Delhi team. The pay goes up to ₹30,000/month. 5 candidates will be hired for this role. Freshers can apply.

Note from the employer

We Are Looking For Motivated And Customer-Focused Technical Support Professionals To Join Our Team. Both Freshers And Experienced Candidates Are Welcome To Apply.The Role Involves Providing Technical Assistance To Staff And Clients, Troubleshooting Software, Network, And System-Related Issues, And Ensuring Smooth Day-To-Day It Operation. Languages : Hindi, English

Candidate profile

• Open to freshers
• Education: Graduate
• Comfortable with English, Hindi
• Male Only
• Good English
• Freshers can apply
• Languages: Hindi, English

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Salary

Salary: ₹10,000 – ₹30,000 per month, based on skills and experience.

Quick facts

• Job location: Vikas Puri, Delhi, Delhi
• Vacancies: 5
• Work mode: Office-based
• Timings: 10AM - 7 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Pel Soft Labs.