Senior Telecalling Officer

Penguin Innovative Engineering Private Limited has an opening for a Senior Telecalling Officer based in Vatva GIDC, Ahmedabad. You can earn up to ₹22,000/month. There are 3 open positions.

In the employer’s words

Outbound/Inbound Calls: Make Calls Or Follow Up On Leads Using A Given Database.Customer Engagement: Explain Products/Services Clearly And Answer Customer Queries.Lead Generation: Identify Potential Customers And Schedule Appointments/Meetings For The Sales Team.Data Management: Maintain Accurate Records Of Calls, Customer Feedback, And Foll. Type : Sales, Outbound | Marketing

Compensation

Salary: ₹10,000 – ₹22,000 per month, based on skills and experience.

Key responsibilities

As a Senior Telecalling Officer, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Candidate profile

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with Marketing, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Marketing

Position details

• Location: Vatva GIDC, Ahmedabad, Gujarat
• Vacancies: 3
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:45 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Penguin Innovative Engineering Private Limited reviews applications regularly.