Telecaller

Penguin Innovative Engineering Private Limited has an opening for a Telecaller based in Vatva GIDC, Ahmedabad. Great for first-time job seekers. The pay goes up to ₹20,000/month. The team is filling 4 vacancies.

Employer’s description

Outbound/Inbound Calls: Make Calls Or Follow Up On Leads Using A Given Database.Customer Engagement: Explain Products/Services Clearly And Answer Customer Queries.Lead Generation: Identify Potential Customers And Schedule Appointments/Meetings For The Sales Team.Data Management: Maintain Accurate Records Of Calls, Customer Feedback, And Foll. Type : Sales, Outbound | Marketing

Eligibility

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with Marketing, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Marketing
• Someone customer-first and patient

Salary and benefits

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Position details

• Location: Vatva GIDC, Ahmedabad, Gujarat
• Job type: Full time
• Shift: 9:30 AM - 6:45 PM | Monday to Saturday
• Openings: 4
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Work from office

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