Telecaller Outbound

Penguin Innovative Engineering Private Limited has an opening for a Telecaller Outbound based in Vatva GIDC, Ahmedabad. There are 5 open positions. Salary is up to ₹20,000/month.

Employer’s description

Outbound/Inbound Calls: Make Calls Or Follow Up On Leads Using A Given Database.Customer Engagement: Explain Products/Services Clearly And Answer Customer Queries.Lead Generation: Identify Potential Customers And Schedule Appointments/Meetings For The Sales Team.Data Management: Maintain Accurate Records Of Calls, Customer Feedback, And Foll. Type : Outbound, Sales

What you get

Compensation: ₹10,000 – ₹20,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Vatva GIDC, Ahmedabad, Gujarat
• Shift: 9:30 AM - 6:45 PM | Monday to Saturday
• Vacancies: 5
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Penguin Innovative Engineering Private Limited reviews applications regularly.