Telecalling Executive

A new Telecalling Executive role is open at Penguin Innovative Engineering Private Limited, Vatva GIDC, Ahmedabad. You can earn up to ₹20,000/month. 3 candidates will be hired for this role.

In the employer’s words

Outbound/Inbound Calls: Make Calls Or Follow Up On Leads Using A Given Database.Customer Engagement: Explain Products/Services Clearly And Answer Customer Queries.Lead Generation: Identify Potential Customers And Schedule Appointments/Meetings For The Sales Team.Data Management: Maintain Accurate Records Of Calls, Customer Feedback. Type : Sales, Outbound | Marketing

Salary and benefits

The salary for this role is ₹12,000 – ₹20,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Marketing, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Marketing
• Someone patient and polite

What the job involves

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Job details

• Job location: Vatva GIDC, Ahmedabad, Gujarat
• Employment type: Full time
• Working hours: 9:30 AM - 6:45 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 3
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday

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