Telecaller

Join People Find Solutions as a Telecaller in Red Hills, Chennai. The pay goes up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Typing speed, Verbal communication, Complaint handling and Active listening
• Female Only
• No English required
• Freshers can apply
• A calm under pressure, polite attitude

Job details

• Location: Red Hills, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to People Find Solutions today.