Customer Care Officer

Join People Jewl as a Customer Care Officer in Nikol, Ahmedabad. 2 candidates will be hired for this role. Salary is up to ₹12,000/month.

Employer’s description

Candidate Need To Reconfirm Orders And Ship And Revert Customer Queries In Social Media And Other Order Related Work. Languages : Gujarati, Hindi, English

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Gujarati and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Gujarati, Hindi, English
• Someone customer-first and calm under pressure

Quick facts

• Location: Nikol, Ahmedabad, Gujarat
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to People Jewl today.