Field Collection Executive

A new Field Collection Executive role is open at Pepper Advantage India Private Limited, Ganesh Nagar, Akola. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

Conduct Plant Visits, Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, CRM tools and Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Quick facts

• Job location: Ganesh Nagar, Akola, Maharashtra
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

Apply today and take the next step in your career with Pepper Advantage India Private Limited.