Receptionist Cum Telecaller

Perfect Display Counters wants to bring on a Receptionist Cum Telecaller for its Mayapuri, Delhi team. Salary is up to ₹17,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Your responsibilities

• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Pay and perks

Salary: ₹10,000 – ₹17,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A patient, calm under pressure attitude

Job details

• Job location: Mayapuri, Delhi, Delhi
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Perfect Display Counters reviews applications regularly.