International Voice Process Agent

Looking for an International Voice Process Agent role in Laxmi Nagar, Delhi? Perfect Facility Solutions is hiring now. There are 5 open positions. Salary is up to ₹30,000/month. Freshers can apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of International
• Female Only
• Basic English
• Freshers can apply
• Type: International
• Someone polite and customer-first

Salary

The salary for this role is ₹20,000 – ₹30,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Position details

• Work location: Laxmi Nagar, Delhi, Delhi
• Vacancies: 5
• Interview timings: 1:00 PM - 4:00 PM | Monday to Saturday
• Working hours: 1.00 PM - 9:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Perfect Facility Solutions reviews applications regularly.