Telecaller

Looking for a Telecaller role in Lakadganj, Nagpur? Perfect Infosystem is hiring now. 14 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

We Hiring For Telecaller Female Candidate Only. 1 - 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of CRM tools, Active listening, Verbal communication and Hindi and English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Location: Lakadganj, Nagpur, Maharashtra
• Vacancies: 14
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Perfect Infosystem.