Telecaller

Perfect Infosystem wants to bring on a Telecaller for its Lakadganj, Nagpur team. The pay goes up to ₹20,000/month. There are 15 open positions.

In the employer’s words

We Hiring Urgent Basis For Telecaller. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Hindi and English, Typing speed, Complaint handling, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Lakadganj, Nagpur, Maharashtra
• Job type: Full time
• Vacancies: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Perfect Infosystem reviews applications regularly.