Customer Care Manager

Looking for a Customer Care Manager role in Ram Darbar Colony, Chandigarh? Perfect Overseas Impex is hiring now. The team is filling 2 vacancies. You can earn up to ₹25,000/month. No experience? You can still apply.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales | Languages : Bengali, Telugu, Tamil, Hindi, English

Pay and perks

You will be paid ₹14,000 – ₹25,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Candidate profile

• Open to freshers
• Graduate or equivalent
• Comfortable with Bengali, English, Hindi, Sales, Tamil, Telugu
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Languages: Bengali, Telugu, Tamil, Hindi, English
• A calm under pressure, customer-first attitude

Job at a glance

• Work location: Ram Darbar Colony, Chandigarh, Chandigarh
• Vacancies: 2
• Job type: Full time
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Perfect Overseas Impex.