Telecaller

Periodic Healthcare is looking for a Telecaller to join its team in Sector 15, Panchkula. Freshers can apply. You can earn up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, Typing speed and Verbal communication
• Basic English
• Freshers can apply
• Someone customer-first and polite

Job at a glance

• Job location: Sector 15, Panchkula, Haryana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Work type: On-site

Apply today and take the next step in your career with Periodic Healthcare.