Tele Caller

Pet Hair Set | Best Pet Grooming wants to bring on a Tele Caller for its Aali Vihar, Delhi team. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹10,000 – ₹12,000 per month.

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Complaint handling, Hindi and English and Typing speed
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Position details

• Location: Aali Vihar, Delhi, Delhi
• Vacancies: 1
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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