Operations Executive

A new Operations Executive role is open at Pharmacon Gignos, New BEL Road, Bengaluru. The pay goes up to ₹25,000/month. Great for first-time job seekers.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Key responsibilities

As an Operations Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹20,000 – ₹25,000 per month.

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of Active listening, CRM tools, Verbal communication and Hindi and English
• Good English
• Freshers can apply
• Someone patient and calm under pressure

Job details

• Location: New BEL Road, Bengaluru, Karnataka
• Work type: Work from office
• Vacancies: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Pharmacon Gignos.