Telecaller

Join Phino Payments Bank as a Telecaller in Ambawadi, Ahmedabad. 3 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Typing speed, Hindi and English, CRM tools, Verbal communication
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Ambawadi, Ahmedabad, Gujarat
• Employment type: Full time
• Vacancies: 3
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Phino Payments Bank today.