Telecaller

PHK Softech LLP wants to bring on a Telecaller for its Jeedimetla, Hyderabad team. There are 5 open positions. No experience? You can still apply. Salary is up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Skills: Typing speed, Complaint handling, Hindi and English, Active listening
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Key responsibilities

• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.

Pay and perks

Compensation: ₹10,000 – ₹20,000 per month.

Job details

• Location: Jeedimetla, Hyderabad, Telangana
• Openings: 5
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with PHK Softech LLP.