Team Lead - Edtech

Phoenix Education is hiring a Team Lead - Edtech in kaikondrahalli, Bengaluru. 2 candidates will be hired for this role. The pay goes up to ₹37,000/month.

Employer’s description

Role - Team Lead, Need To Handle Team And Get The Conversion From The Team. Should Have Prior Experience In Handling The Team Atleast 1 Person. Sr, Academic Counsellor/Counsellor/ Team Leads Can Apply For This Role. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English

What you get

Compensation: ₹32,000 – ₹37,000 per month.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: kaikondrahalli, Bengaluru, Karnataka
• Openings: 2
• Work type: Office-based
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Phoenix Education.