Telecaller

Looking for a Telecaller role in Tambaram, Chennai? Phoenix Tax is hiring now. The pay goes up to ₹14,000/month. The team is filling 2 vacancies.

Note from the employer

Telecaller. More Than 2 Years Experience Compulsory. | Languages : Tamil, English

What you get

The salary for this role is ₹12,000 – ₹14,000 per month.

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and Tamil
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil, English
• A polite, patient attitude

Key responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Job at a glance

• Location: Tambaram, Chennai, Tamil Nadu
• Job type: Full time
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: Over the call
• Openings: 2
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Phoenix Tax reviews applications regularly.