Telecaller

Phomax Premium Mobile Service Center has an opening for a Telecaller based in Vadapalani, Chennai. There are 5 open positions. Great for first-time job seekers. You can earn up to ₹18,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Tamil, English

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with English, Tamil
• Female Only
• Good English
• Freshers can apply
• Languages: Tamil, English
• A polite, customer-first attitude

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.

Pay and perks

The salary for this role is ₹13,000 – ₹18,000 per month.

Position details

• Location: Vadapalani, Chennai, Tamil Nadu
• Work mode: Office-based
• Working hours: 9:00 AM - 7:00 PM | Monday to SUNDAY
• Interview: 11:00 AM - 4:00 PM | Monday to SUNDAY
• Employment type: Full time
• Vacancies: 5

Ready to start? Upload your resume and apply to Phomax Premium Mobile Service Center today.