Phonepe Customer Service Executive ...

Phone Pe is looking for a Phonepe Customer Service Executive ... to join its team in Sector 18 - Gurgaon, Delhi. Salary is up to ₹30,000/month. Freshers can apply. The team is filling 30 vacancies.

Note from the employer

Salary Depend On Interview. Its Customer Service Process. Respond To Inquiries Professionally Through Various Channels. Many Companies Expect An "Immediate" Response. Languages : Bengali, Malayalam, Gujarati, Tamil, Telugu, Hindi, Marathi, Punjabi, Kannada, English

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Bengali, Malayalam, Gujarati, Tamil, Telugu, Hindi, Marathi, Punjabi, Kannada, English

What the job involves

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.

Pay and perks

Compensation: ₹18,000 – ₹30,000 per month.

Job details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work mode: On-site

Apply today and take the next step in your career with Phone Pe.