Flipkart Inbound Outbound Customer ...

A new Flipkart Inbound Outbound Customer ... role is open at Phonepe, Sector 17 - Gurgaon, Delhi. 30 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹29,000/month.

Note from the employer

Answering Inquiries: Respond To Phone Calls, Emails, And Live Chats With Clear, Helpful Information.Resolving Complaints: Fix Customer Issues, Process Refunds Or Exchanges, And Calm Upset Clients. Languages : Telugu, Tamil, Gujarati, Punjabi, Marathi, Hindi, Malayalam, Bengali, Kannada, English

Salary

You will be paid ₹19,000 – ₹29,000 per month.

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What we are looking for

• Open to freshers
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Telugu, Tamil, Gujarati, Punjabi, Marathi, Hindi, Malayalam, Bengali, Kannada, English

Quick facts

• Job location: Sector 17 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Phonepe.