Mnc Bpo Hiring Inbound Outbound Exe...

Phonepe is looking for a Mnc Bpo Hiring Inbound Outbound Exe... to join its team in Sector 20 - Gurgaon, Delhi. There are 30 open positions. You can earn up to ₹27,000/month.

In the employer’s words

Mnc Telecalling Bpo Inbound Outbound Executive. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹20,000 – ₹27,000 per month.

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Complaint handling, Active listening, CRM tools, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Position details

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Vacancies: 30
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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