Phonepe Customer Support Executive ...

Phonepe has an opening for a Phonepe Customer Support Executive ... based in Sector 29 - Gurgaon, Delhi. Salary is up to ₹29,000/month. The team is filling 30 vacancies. No experience? You can still apply.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English, Hindi

What you get

The salary for this role is ₹20,000 – ₹29,000 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English, Hindi
• A customer-first, patient attitude

What the job involves

• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Sector 29 - Gurgaon, Delhi, Delhi
• Work mode: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Phonepe today.