Phonepe Inbound Outbound Customer S...

Phonepe is looking for a Phonepe Inbound Outbound Customer S... to join its team in Sector 20 - Gurgaon, Delhi. Salary is up to ₹29,000/month. The team is filling 30 vacancies. No experience? You can still apply.

Employer’s description

Gather Customer Feedback To Share With Product And Operations Teams For Service Improvement.Sla Adherence: Achieve Individual And Team Performance Metrics Including Response Time, Resolution Time, And Csat Scores. Languages : English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Marathi, Punjabi, Hindi, English

Pay and perks

Compensation: ₹18,000 – ₹29,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Marathi, Punjabi, Hindi, English
• You are patient and customer-first

Day-to-day work

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office

Ready to start? Upload your resume and apply to Phonepe today.