Phonepe Customer Support Executive

Phonepe Service is hiring a Phonepe Customer Support Executive in Sector 17 - Gurgaon, Delhi. There are 30 open positions. You can earn up to ₹28,000/month. No experience? You can still apply.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Outbound, Inbound, Domestic, International | Marketing | Languages : Hindi, English, Marathi, Kannada, Telugu, Malayalam, Tamil

Salary and benefits

Compensation: ₹17,000 – ₹28,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International, Kannada, Malayalam, Marathi
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, International
• Marketing
• Languages: Hindi, English, Marathi, Kannada, Telugu, Malayalam, Tamil
• Someone polite and customer-first

Job at a glance

• Job location: Sector 17 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

Ready to start? Upload your resume and apply to Phonepe Service today.