Telecaller

Photo Factory is looking for a Telecaller to join its team in Jawaharnagar, Ludhiana. The pay goes up to ₹15,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with Complaint handling, Verbal communication, Typing speed, CRM tools
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Job location: Jawaharnagar, Ludhiana, Punjab
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Photo Factory today.