Customer Support Coordinator

Phox Health India Private Limited is looking for a Customer Support Coordinator to join its team in Bellandur Outer Ring Road, Bengaluru. The pay goes up to ₹35,000/month.

In the employer’s words

Respond To Customer Inquiries Via Phone, Email, Chat, And Sms. Resolve Delivery, Shipment, And Service-Related Issues Promptly Coordinate With Operations, Dispatch, And Driver Teams Track And Update Support Tickets Until Resolution .Escalate Critical Issues To The Appropriate Teams Maintain Accurate Customer Records And Interaction Log. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound

Who can apply

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with Inbound, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• A confident, target-driven attitude

What you get

You will be paid ₹25,000 – ₹35,000 per month.

Key responsibilities

As a Customer Support Coordinator, your work will include:

• Record visits, calls and orders in the CRM or daily report
• You will build long-term relationships with existing clients.
• You will follow up on leads and convert them into sales.
• Prepare quotations and close deals with decision makers
• Identify and approach new customers in the assigned territory
• You'll share market and competitor feedback with the team.

Job at a glance

• Location: Bellandur Outer Ring Road, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: Office-based
• Working hours: TBD
• Openings: 1
• Interview: NA

Click Apply to send your profile to Phox Health India Private Limited. It takes less than a minute.