Senior Telecaller

Physics Wallah has an opening for a Senior Telecaller based in Madhapur, Hyderabad. There are 10 open positions. The pay goes up to ₹30,000/month.

Employer’s description

Pre Sales Associate/Telecallerlocation: Hyderabad, Warangal, Karimnagar (Must Be Open To Work Across Multiple Centers)Working Days: 6 Days A Week (Tuesday Sunday)Timings: 10:00 Am 07:00 Pmctc: Up To 3.5 Lpa + Performance Incentivesabout Physics Wallah (Pw) Vidyapeeth Hyderabadphysics Wallah (Pw), Indias Fastest-Growing Edtech Unicorn. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Hindi, Telugu, English

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Hindi, Outbound, Sales, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Hindi, Telugu, English
• Someone patient and calm under pressure

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Position details

• Location: Madhapur, Hyderabad, Telangana
• Job type: Full time
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Physics Wallah.