Telecaller Outbound

Physics Wallah is looking for a Telecaller Outbound to join its team in Madhapur, Hyderabad. The team is filling 20 vacancies. Salary is up to ₹25,000/month.

Note from the employer

Pre Sales Associate/Telecallerlocation: Hyderabad, Warangal, Karimnagar (Must Be Open To Work Across Multiple Centers)Working Days: 6 Days A Week (Tuesday Sunday)Timings: 10:00 Am 07:00 Pmctc: Up To 3.5 Lpa + Performance Incentivesabout Physics Wallah (Pw) Vidyapeeth Hyderabadphysics Wallah (Pw), Indias Fastest-Growing Edtech Unicorn. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Marketing | Languages : Hindi, Telugu, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English, Hindi, Inbound, Marketing, Outbound, Sales and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Marketing
• Languages: Hindi, Telugu, English
• Someone customer-first and polite

What you get

Compensation: ₹15,000 – ₹25,000 per month.

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Position details

• Job location: Madhapur, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Physics Wallah reviews applications regularly.