Telecaller

PIC Private Limited is looking for a Telecaller to join its team in Guindy, Chennai. Great for first-time job seekers. The pay goes up to ₹40,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Who can apply

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: CRM tools, Verbal communication, Complaint handling, Active listening
• Female Only
• No English required
• Freshers can apply

Compensation

Compensation: ₹25,000 – ₹40,000 per month.

Job at a glance

• Job location: Guindy, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1

Ready to start? Upload your resume and apply to PIC Private Limited today.