Telecaller

Start your next role as a Telecaller with PIC Pvt.Ltd in Guindy, Chennai. Salary is up to ₹25,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: Complaint handling, Active listening, Verbal communication, CRM tools
• Female Only
• No English required
• Freshers can apply
• A calm under pressure, customer-first attitude

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Guindy, Chennai, Tamil Nadu
• Work type: On-site
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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