Telecaller

Join Pingala's India Pvt ltd as a Telecaller in Chopasani road, Jodhpur. Freshers can apply. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Complaint handling, Typing speed and Verbal communication
• Basic English
• Freshers can apply
• Someone polite and patient

Salary and benefits

You will be paid ₹9,000 – ₹15,000 per month.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job details

• Location: Chopasani road, Jodhpur, Rajasthan
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: Work from office

Ready to start? Upload your resume and apply to Pingala's India Pvt ltd today.