Telecaller

Pink Wellness is hiring a Telecaller in Ameerpet, Hyderabad. The pay goes up to ₹18,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹18,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Hindi and English, Active listening, CRM tools, Complaint handling
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Quick facts

• Job location: Ameerpet, Hyderabad, Telangana
• Work type: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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