Telecaller

A new Telecaller role is open at Pinmoney Consulting Pvt Ltd, Sector 15 - Noida, Delhi. 20 candidates will be hired for this role. You can earn up to ₹22,500/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Hindi

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi

Salary and benefits

Salary: ₹15,000 – ₹22,500 per month, based on skills and experience.

Position details

• Work location: Sector 15 - Noida, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 20
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Pinmoney Consulting Pvt Ltd today.