Crm

Looking for a Crm role in Focal Point, Ludhiana? Pioneer Academy is hiring now. Salary is up to ₹21,000/month. There are 2 open positions.

In the employer’s words

Required For Crm Executive For Backend Sales. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales | Languages : Punjabi, English, Hindi

What you get

Salary: ₹15,000 – ₹21,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi, Inbound, Punjabi, Sales
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales
• Languages: Punjabi, English, Hindi
• Someone polite and patient

What the job involves

• You'll identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Focal Point, Ludhiana, Punjab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Pioneer Academy reviews applications regularly.