Telecaller

Pioneer Management System wants to bring on a Telecaller for its Dwarka Sector 17, Delhi team. Salary is up to ₹22,000/month.

Employer’s description

We Are Hiring A Customer Care Executive For A Healthcare Manufacturing Setup. Handle Customer Queries, Order Coordination, Complaint Resolution, And Crm Updates. Fluency In Malayalam, Hindi, And English Is Mandatory. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Malayalam

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Malayalam
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Malayalam
• You are polite and patient

Salary and benefits

Salary: ₹20,000 – ₹22,000 per month, based on skills and experience.

Job at a glance

• Job location: Dwarka Sector 17, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: Office-based

Apply today and take the next step in your career with Pioneer Management System.