Senior Telesales Specialist

Pioneer Technologies Private Limited wants to bring on a Senior Telesales Specialist for its Shalimar Bagh, Delhi team. The pay goes up to ₹24,000/month. There are 2 open positions.

Employer’s description

Pioneer Technologies Pvt. Ltd. Is A Leading It Company Deals In It Consultancy, It Managed Services, It Hardware & Software, Cyber Security & Cloud Solutions, Required Young, Energetic And Experienced Guys For His Organisation, Salary Is Not Any Issue For Suitable Candidate. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Verbal communication, Complaint handling, Active listening and CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Compensation

The salary for this role is ₹18,000 – ₹24,000 per month.

Day-to-day work

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Position details

• Work location: Shalimar Bagh, Delhi, Delhi
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Pioneer Technologies Private Limited reviews applications regularly.